Business Systems Analyst Job at SilverSearch, Inc., Basking Ridge, NJ

VGVPRWNoU1FaRnFBVmRqaTJGdnlvZ2pZeVE9PQ==
  • SilverSearch, Inc.
  • Basking Ridge, NJ

Job Description

Job Description

Business Systems Analyst (Right-to-Hire)

Location: Basking Ridge, NJ (3 days onsite)

This role supports customer-facing systems and tools, with a strong focus on Salesforce, including Experience Cloud. You’ll partner with stakeholders to enhance user experience, improve business workflows, and ensure platform stability and adoption.

Key Responsibilities:

  • Provide support for Salesforce and related tools
  • Troubleshoot user issues and coordinate resolutions
  • Analyze business processes and identify system improvements
  • Gather requirements and create documentation (user stories, test cases, training)
  • Assist in system testing, releases, and user training
  • Develop or maintain reports and dashboards to track usage and performance
  • Collaborate across departments to deliver tech-driven solutions

Qualifications:

  • 3–5 years of experience in systems or business analysis
  • Strong knowledge of Salesforce (Sales/Service/Experience Cloud preferred)
  • Skilled in translating business needs into system requirements
  • Effective communicator with strong documentation and organizational skills
  • Proficient with Excel, Jira, PowerPoint, Lucidchart, or similar tools
  • Experience in Agile, Scrum, or Waterfall project environments
  • Background in CRM or customer portal support

Job Tags

Similar Jobs

Medasource

Help Desk Analyst Job at Medasource

 ...individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory. Key Responsibilities: Provide Tier 1 helpdesk support to end users Troubleshoot... 

Jobleads-US

Capital Markets Managing Director, Public Finance Job at Jobleads-US

Description Huntington Bank is searching for a Managing Director, Public Finance to direct Public Finance investment banking activity. Our new colleague will be focused on tax exempt and taxable bond underwriting for Government and Nonprofit clients.Duties and Responsibilities... 

Disability Solutions

Senior Salesforce Business Systems Analyst Job at Disability Solutions

 ...committed to social responsibility, and for individual change makers. We are looking for a high-performing Senior Salesforce Business Analyst to support the Lead to Contract Portfolio Owner. As part of the Blackbaud IT Commerce team, this Analyst is required to... 

Murphy Auto Group

Sales Associate Job at Murphy Auto Group

 ...invest in you by offering continued education and trainingFun atmosphere where you have the opportunity on a weekly basis to win Cash-in-HandManagers that don't say "just do it"; we are hands on and will show you how to do it at your paceA comprehensive path to... 

D1 Training - Lakewood Ranch

Strength and Conditioning Coach at D1 Training Lakewood Ranch Job at D1 Training - Lakewood Ranch

 ...Flexible schedule Free uniforms Job Overview D1 Training Lakewood Ranch is seeking a dedicated and energetic Strength and Conditioning Coach to join our team. Our facility specializes in athletic-based group training for adults and youth athletes ages 7 and up...