Job Description

Our client, a dynamic organization in the customer service industry, is seeking Customer Service Representatives to join their team. As a Customer Service Representative, you will be part of a professional environment supporting customers who need assistance. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to learn quickly, which will align successfully in the organization.

Job Title: Customer Service Representative - Bilingual French/English

Location: Moline, IL

Pay Range: $16.00 to $18.00 per hour (if bilingual)

What's the Job?

• Assist customers with inquiries and provide exceptional service in English and/or French.
• Utilize computer software to manage customer interactions efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.

What's Needed?

• Availability to participate in mandatory training sessions 8am-5pm then will work scheduled shift
• Must be available between 6am and 10pm any day of the week including weekends and holidays.
• High School Diploma or GED.
• Previous customer service experience preferred.
• Proficiency in Microsoft Office software (Word, Excel, Outlook).
• Strong computer skills and the ability to learn new software quickly.
• Willingness to undergo background checks and drug screening.

What's in it for me?

• Opportunity for career advancement within a supportive environment.
• Work in a beautiful new building overlooking the Mississippi River.
• Competitive pay with opportunities for raises within the first year.
• Comprehensive training to ensure your success in the role.
• Join a diverse team committed to providing excellent customer service.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Job Tags

Similar Jobs