Job Description

Job Description

Job Description

Institute for Healthcare Improvement

Web Developer (Drupal)

Full Time (Remote, USA)

About IHI 

The Institute for Healthcare Improvement (IHI) is a leading, globally recognized not-for-profit health care improvement organization that has been applying evidence-based quality improvement methods to meet current and future health care challenges for more than 30 years. IHI provides millions of people in health care with methods, tools, and resources to make care better, safer, and more equitable; convenes experts to enable knowledge sharing and peer-learning; and advises health systems and hospitals of all sizes in improving their systems and outcomes at scale. IHI's mission is to innovate and lead transformational improvement in health and health care worldwide.

Position Summary:

Reporting into the IT/Web Lead, the full-stack Drupal Web Developer will contribute to solutions on the front and back end by working with the IHI team, contractors, and business partners to ensure any proposed solutions meet industry best practices.

Position Responsibilities:

Responsibilities include but are not limited to the following:

• Assist in developing and supporting all IHI's digital properties and related services as needed, including websites, web applications, mobile apps, live & virtual educational events, email, social media channels and more
• Ability to troubleshoot, test, and maintain Web applications and related services
• Responsibly develop any new solutions with flexibility, legibility, consistency, scalability, security, performance, and ease of maintenance in mind
• Share ideas for strengthening IHI's mission, business, production workflows, customer experiences, technology stack, etc.
• Stay abreast of and utilize current industry best practices, web technologies, and development techniques
• Communicate effectively with staff across depts w/ varying levels of technical expertise
• Employ standard testing approaches to ensure deliverables are free of common errors
• Use team project management tools and processes to manage work in a transparent, timely and efficient manner
• Collaborate effectively with the IT Digital/Web Lead, marketing, business teams, contractors, and vendors in alignment with IT strategy and organizational objectives

Position Knowledge, Skills and Abilities:

Technical

• Strong knowledge of Web fundamentals, including the latest versions of HTML, CSS, JavaScript and related tooling
• Experience using best practice Web application design and development approaches
• Experience integrating popular Web applications, frameworks, and services
• Knowledge of application performance and scalability issues
• Knowledge of databases and SQL
• Experience integrating with APIs
• Able to use Git code repositories effectively
• Advanced knowledge of Drupal development & theming using Drupal 8-11, Drush, Composer, Twig, etc

Business Acumen

• Excellent interpersonal, communication and team-collaboration skills
• Ability to work well under pressure and work on multiple projects concurrently
• Ability to speak, write, and communicate effectively in grammatical English
• Ability to work well with global team members/suppliers
• Ability to work independently with minimal supervision
• Strong attention to details and deadlines
• Commitment to IHI Values
• Commitment to equity, anti-racism, and the improvement of societal systems

Position Qualifications:

Required

• Bachelor's degree in related field or equivalent experience
• 3-5 years of web development with specific emphasis on full stack web development
• Demonstrated success in:
  • Developing custom Web solutions using PHP & Drupal CMS
  • Using modern Javascript/Typescript and related libraries or frameworks such as Node, ES6, Web Components, etc.
  • APIs in SOAP, REST, and/or GraphQL
  • Use Git code repositories effectively
  • Producing successful mobile-first Responsive Web Designs

Preferred

• Post secondary education, certification, or equivalent work experience in IT/web development
• Demonstrated success in:
  • Coding practices that are secure and scalable
  • Automated testing tools and techniques
  • Ecommerce / payment solutions
  • Marketing automation and related solutions
  • Familiarity with software development life cycle and related models
  • SEO, tag managers, analytics and reporting
  • Custom module development
  • Concerns around multilingual websites, ux and/or accessibility

• Experience working in or with non-profit and/or global project-based organizations

Physical Attributes:

• Ability to Sit for Extended Periods: Capability to work at a desk for long durations
• Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment
• Visual Acuity: Ability to read and view a computer screen for extended periods
• Hearing and Speaking: Clear communication over phone and video calls
• Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings
• Lifting: Occasionally requires lifting up to 25 lbs as needed

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.

At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical, dental and vision coverage, life and disability plans, FSA plans, matching 401k contributions, tuition reimbursement, a personal development allowance to support what matters to you, a professional development allowance to support continued learning, respect for personal commitments and flexibility to manage them, generous time off including vacation time, wellness and wellbeing time, and other special programs to support employee wellbeing.

IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know. Veterans are encouraged to apply.

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