The staff analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning). The staff analyst may also manage small projects related to these applications and their technologies. As appropriate, the role will maintain necessary certifications (e.g., Epic). Essential functions are performed independently under minimal supervision and direction.
This is a remote position with the possibility of travel. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.
To qualify for this position you must be certified or accredited in at least one Epic module, including ClinDoc, Stork, ASAP, OpTime, Inpatient Rehab, Behavioral Health and/or Anesthesia certifications. You must also have 2 years of Epic build experience.
Gathers, validates, and translates technological requirements into design and development specification while providing product management
Provides support to stakeholders through analyzing and diagnosing problems to determine resolution
Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)
Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
Serve as PM and complete PM functions for small to mid-size projects with multiple teams
Collaboratively works with peers, internal and external stakeholders, and vendors
Follows documentation and change management standards.
Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications
Develop and understand business reporting needs for end users
Participates in on-call and command center responsibilities, if applicable
Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity
Attends and participates in team, project and department meetings to increase awareness and information flow
Work with project requestor to complete the minimum viable product of a demand in ServiceHub
Request resources for projects and enhancement work using ServiceHub Resource Plan process
Skills
Qualifications
Required Education: Bachelor's degree in information technology, healthcare, business, or related field.
Additional relevant experience may substitute for lack of education upon supervisory and HR approval.
Required Experience: Two (2) years of work experience in similar role.
Required Certifications: Will be required to have one or more Epic applications and maintain certification.
Requirements
Operate computers and other IT equipment requiring the ability to move finger and hands.
See and read computer monitors and documents.
Remain sitting or standing for long periods of time to perform work.
Physical Requirements:
Location: Key Bank Tower, Lake Park Building, Nevada Central Office, Peaks Regional Office
Work City: Broomfield
Work State: Colorado
Scheduled Weekly Hours: 40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$35.64 - $56.13
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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