Job Highlights: Provide administrative and clinical services for assigned practice(s) in collaboration with Physicians. Ensure optimal operations, safety, and quality patient care while maintaining regulatory compliance. Manage financial and revenue cycle activities, including budgeting and expenditure oversight. Develop and implement policies and procedures to optimize practice operations. Oversee human resource management, including recruitment, training, and retention of office staff. Drive quality initiatives and enhance customer experience through patient satisfaction reviews and process improvements. Responsibilities: Collaborative Leadership: Direct and coordinate administrative and clinical services for assigned practice(s) alongside Lead Physicians. Provide day-to-day oversight and supervision to ensure optimal operations and patient satisfaction. Contribute to vision and strategic planning for practice growth and collaborate with marketing team. Promote organizational mission, vision, and goals. Financial Management: Oversee daily/monthly expenditures and staffing. Ensure compliance with billing and insurance guidelines. Develop and maintain practice budgets. Provide explanations for budget-to-actual variances and take corrective actions as needed. Operational Efficiency: Develop and implement policies and procedures. Monitor Key Performance Indicators (KPIs) and make improvements as necessary. Maintain inventory and supplies necessary for operations. Human Resource Management: Recruit, interview, select, and hire personnel. Provide training, coaching, and development for office staff. Manage payroll and leave requests. Quality Assurance: Ensure compliance with state regulations. Participate in designated programs and initiatives. Review patient satisfaction results and implement improvements. Customer Experience: Act as a liaison between office personnel, patients, and external parties. Maintain good relations with the community and outside medical professionals. Develop outstanding communication skills. Qualifications: Bachelor's degree required; related experience may be considered. 3-5 years supervisory experience in a medical practice or ambulatory setting. Solid knowledge of billing and health insurance guidelines. Proficiency in electronic medical records and billing systems. Benefits: Competitive salary and performance-based incentives. Comprehensive health, dental, and vision insurance. Paid time off (PTO) and holidays. Professional development opportunities and ongoing training. Supportive and collaborative work environment. Impact Health
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