Job Description

What we’re building and why we’re building it. 

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. 

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

About the role:

Fetch’s next step in evolving the shopping experience requires adding a Recruiting Coordinator, or RC, to our Talent Acquisition team.The RC will serve as a business partner to their Recruiters and Hiring Manager counterparts, providing excellent candidate experience throughout each process. This is a full-time, exempt position.

What you'll do: 

This role will be the main point of contact for all candidates interviewing to work at Fetch. This role will be responsible for scheduling interviews, making sure day-of interviews run smoothly and candidates see the full potential of working at Fetch. Included, but not limited to, in your responsibilities are the following:

• Work closely with recruiters to manage the candidate process, providing excellent interview experience. 
• Advise Recruiters and hiring managers on scheduling, notifying Recruiters of any delays in the scheduling process. 
• Manage scheduling interviews and communicate all interview logistics with candidates and interview teams.
• Leverage our automated scheduling system to ensure speed and efficacy in scheduling. 
• Provide white-glove service by guiding candidates through the interview process (will require 50% travel).
• Assist with candidate travel and expenses.
• Provide insights and information for onboarding questions, leveraging Recruiters when necessary. 
• Serve as a Fetch Brand Ambassador, demonstrating knowledge about our business and be on point for HR related questions (i.e. benefits, pay schedule, etc.)
• Ensure we are operationalizing our ATS (Greenhouse) in conjunction with the rest of the team.
• Responding to candidates in a professional, timely manner, being mindful of content and grammar in messaging. 

Skills we believe you'll need for this position:

• Prior experience as a People Coordinator, HR Coordinator, or TA Coordinator role. 
• Professional demeanor with a passion for candidate experience. 
• Excellent oral and written communication skills.
• Outstanding follow-up skills and attention to detail.
• Can work both independently and within a team.
• Self-starter -- Identify blockers before they become problems and build out processes that make our machine run faster. You'll want to grow here at Fetch. 
• Multi-tasking guru - able to effectively prioritize projects and pivot where needed with a sense of urgency.
• Discrete and able to handle confidential and highly sensitive information appropriately.
• Proficiency in Slack, Microsoft Word, Excel, PowerPoint and Google equivalents (including Gmail).
• ATS Greenhouse experience required
• Modern Loop experience required 

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

• Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.x
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. 
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
• Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

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