Job Description
Lords Chimney in Houston, TX is calling all Customer Service Reps (CSR) to apply to join our amazing Remote CSR team full-time !
WHY YOU SHOULD JOIN OUR TEAM
We are a home service company that provides reliability to our customers and appreciation to our employees with a friendly environment. We pay our Customer Service Reps a competitive wage , with the opportunity to earn bonus pay . Our CSR team also enjoys great benefits , including a 401(k) plan, health insurance, paid time off (PTO), employee discount, and paid training. We also make it easy to apply with our initial quick and easy mobile-optimized application . If you've enjoyed working in the blue-collar industry this job is for you! If we have your attention, please continue reading!
ABOUT LORDS CHIMNEY
We have received a number of notable distinctions and have been keeping the chimneys, fireplaces, and dryer vents of the greater Houston area clean and efficient for the last decade. We train our team members extensively and continuously add to their knowledge through industry leaders like the National Chimney Sweep Guild (NSCG) and the Chimney Safety Institute of America (CSIA). At Lords Chimney, you can be confident that you are working for an honest, and reliable company.
Being a part of our team, you receive extensive fire safety, product knowledge, and customer service training, so you're prepared to answer any questions clients may have. As one of Lord Chimney's own, you have the tools, knowledge, and experience to help. Our team is friendly, honest, knowledgeable, and professional. We are dedicated to creating a company that has a friendly and positive environment !
ARE YOU A GOOD FIT?
Ask yourself: Are you a quick learner? Do you have exceptional communication skills, both in-person and on the phone? Are you a team player? Do you present yourself professionally? Do you have a friendly phone voice? If so, please consider applying for this position today!
YOUR LIFE AS A CUSTOMER SERVICE REP
This full-time position typically works Monday through Friday with the opportunity to work virtually .
As a Customer Service Rep, you eagerly answer customer phone calls. Your friendly voice makes a welcoming first impression when our clients reach out for chimney services. Because you invest time in having a thorough understanding of our services, you confidently answer client questions and schedule our technicians accordingly. When dispatching our technicians, you accurately relay any needed information. Always happy to help, you also assist with a variety of administrative tasks. You enjoy being a part of our exceptional team where you consistently deliver amazing customer service!
WHAT WE NEED FROM YOU
If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our CSR team!
Location: 00000
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