Job Description

• $30/hr + benefits on W2
• Hybrid in Southfield, MI 48076 (Onsite Tues, Wed and Thurs)
• 12+ month contract with likely extension/conversion

Play a crucial role in supporting our sales team by managing assigned responsibilities, completing sales activities and ensuring smooth communication between departments.

Functions:

• Process Customer Purchase Contracts : Receive, review, and process customer purchase contracts, ensuring accuracy and completeness for acceptance.
• Maintain Pricing Systems: Update and maintain customer price lists in Oracle and SAP systems to ensure accurate pricing information.
• Manage Prototype Orders: Oversee prototype purchase orders, coordinating with sales, credit, engineering, plant, and customers to ensure timely delivery of products.
• Customer Service Excellence: Respond to customer inquiries promptly and provide exceptional customer service to enhance customer satisfaction.
• Data Analysis for Pricing: Analyze sales data to identify pricing opportunities and recommend adjustments to optimize profitability.
• Sales Team Support: Assist the sales team in achieving targets and goals by providing administrative support and facilitating smooth communication between departments.
• Cross-Functional Collaboration: Work closely with various departments to ensure seamless operations and address any issues that may arise during the sales process.
• Continuous Improvement: Identify and implement process improvements to enhance efficiency and effectiveness in sales operations.

Qualifications:

• Associates degree or equivalent 1-3 years of experience as sales coordinator, customer service or administrative roles
• Proficiency in computer systems and software, particularly Microsoft Excel
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Ability to learn new systems and adapt to fast-changing environment.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy with a proactive approach to problem-solving.

Preferred Skills:

• Bachelor’s degree in business administration or related field
• Experience with SharePoint, SAP and Oracle
• Knowledge of sales practices
• Ability to adapt to new technologies and learn new software applications quickly

Nice to have:

1. SharePoint

2. Oracle and SAP

3. Power BI/Salesforce

4. Customer Portals/Applications

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