Job Description

Job Description

Job Description

Sales Trainer – Integrated Security

SafeTouch Security, a recognized company serving the community for over 30 years, values its employees as the cornerstone of our success. Join our team and become part of a culture dedicated to excellence and innovation.

Job Summary : The Sales Trainer will be a dynamic individual supporting the development of our sales consultants (inside and outside sales) and other roles. The Sales Trainer will develop and enhance our training curriculum, ensuring our employees have the product knowledge, sales techniques, and customer service skills needed to succeed.

Duties and Responsibilities: 

• Develop, deliver, and implement comprehensive training programs, including initial product and services training and ongoing skills development, to ensure all employees acquire the skills and develop the required organizational competencies to meet SafeTouch objectives.
• Facilitates training needs identification and analysis, prepares training calendar, content design, related vendor development, and distribution strategies.
• Leads efforts in researching, planning, organizing, and conducting organizational training programs for new technologies.
• Train our employees on product features, system capabilities, pricing, promotions, and installation processes.
• Conduct field coaching to observe, mentor, and reinforce best practices in prospecting, presenting, and closing sales.
• Create training materials, presentations, and role-play scenarios to enhance learning and retention.
• Provide training on Salesforce and other CRM tools, tracking and reporting systems.
• Assess training effectiveness through observation, testing and feedback, while continuously improving our training programs. 
• Collaborate with Sales leadership, Marketing, Operations and Human Resources to align training initiatives with business goals and market trends.
• Stay current on industry developments, competitor offerings, and evolving customer needs.
• Promote and maintain a safe work environment.
• Perform additional duties as required to support business needs.

Requirements: 

• Bachelor’s degree or equivalent experience in a related field.
• 3+ years of experience in outside and inside sales in security systems (residential and commercial), telecommunications, construction, or home services industries.
• At least one year of experience in training, coaching, or sales leadership role.
• Proficiency with CRM tools and Microsoft Office Suite. Salesforce experience is preferred.
• Strong understanding of sales processes, customer acquisition, and territory management.
• Excellent presentation, communication, and interpersonal skills.
• Ability to motivate and inspire a diverse sales team.
• Pass a drug screen and background check. 
• Safety first mindset.
• Valid driver's license with a driving record that meets insurance requirements.
• Proof of personal vehicle insurance to include automobile liability and property damage coverage.
• Reliable transportation.
• Bilingual is a plus.

Physical Requirements:

• Work both inside and outside.
• Remain stationary at a desk, standing, and moving from place to place for prolonged periods.
• Move equipment and materials up to 25 pounds.
• Observe details at close range. 
• Handle products, take notes, operate technology, and present information.
• Read documents and presentations using electronic devices and hard copy materials while interacting with others.
• Exchange accurate information in person, over the phone, in writing, and electronically.
• Communicate clearly and articulately for presentations and interpersonal interactions so others will understand.
• Drive to work, client sites, and as business needs require.
• Navigate uneven or slippery surfaces or both.
• Safely ascend and descend stairs as needed.
• Bend, crouch, and reach to take counts and measurements.

Job Type : Full-time, exempt 

Work/Base Location: Hybrid, Jacksonville Corporate Headquarters 

Work Hours/Availability: 9 am to 6 pm Monday through Friday 

Travel: Up to 50% 

Pay Range: $80 – 110k

Benefits: 

• Competitive pay
• Comprehensive benefits package (medical, dental, vision)
• 401(k) with match
• Paid time off and holidays 
• Opportunities for professional development and growth 

SafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation details: 80000-110000 Yearly Salary

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