Job Description

Shift and Status Hospice Training Coordinator Full time, 8:00 a.m. to 4:30 p.m. Hybrid Job Summary Develop and conduct training programs for employees. Training includes system navigation, tools for resolution, interpersonal and team skills, technical and critical thinking skills. Design both core and elective courses, prepare material and facilitate presentations. Measure program effectiveness and adapt accordingly to support department and organizational goals. Record new policy and procedures as well as monitor and complete updates needed. Essential Duties Training Preparing tools for training, ensuring all information is current. Ensure all documents are well organized while in training and as needed outside of a class. Provide technical, product, policy and procedure training to new and existing Department hires as well as one-on-one training. Training other departments on the department structure and workflow. Confer with leadership to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations and technologies. Select or develop teaching aids such as handbooks, demonstration models, multimedia visual aids, computer tutorials, procedure manuals and reference works. Audit all areas for adherence to policies and procedures. Represent the department in related meetings and committees. Prioritize projects according to business needs as directed by the Manager. Implement project plans and communicate progress while documenting all project information, including testing, desired outcomes, etc. Maintenance of Policies and Procedures (P&P's) Responsible for updating of departmental policies and procedures which will includes technical writing. Annually reviewing all P&P's. Will facilitate the P&P committee meetings. Provides PHIN and Policy Tech editing. Educational Administration Assign and manage production-based work for trainees during and after training under released to production team. Monitor progress, provide feedback, evaluate performance and assist with ongoing questions. Take questions and provide support to people on the floor for training needs related to procedures interpretation or newly released material. Provide ongoing support or one on one training when quality or production outcomes identify this activity is necessary. Accountable for the success of their trainees. Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Performs other duties as assigned. Qualifications Required High School Diploma or equivalent 5 years of relevant experience Preferred Associate's degree About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Continuing Care - 1239 E Beltline - Grand Rapids Department Name Shared Services - Hospice - CHW Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447. Corewell Health

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