Job Description

Job Details

• Responsible for maintaining a safe and clean environment for patients, staff, and visitors by following procedures and standards established by the department.
• Provide excellent customer services when working with patients, visitors and other staff members.
• Perform 6 step daily cleaning procedure in patient room to a level acceptable to the patient.
• Perform cleaning and sanitizing procedures in restrooms, common areas, treatment rooms and utility areas.
• Perform checkout cleaning procedure in patient room according to departmental policies and procedures, including medical equipment.
• Stock paper items and other supplies in patient rooms as necessary or designated.
• Perform intensive cleaning procedures in specialty areas such as Emergency Department, Surgery and Pharmacy to a level acceptable that eliminates the risk of infection to the patient.
• Perform technical cleaning procedures such as mopping and scrubbing floors, using appropriate equipment and chemical dilution.
• Adhere to departmental and hospital wide safety policies and procedures.
• Remove and transport soiled linens, trash, infectious waste and recycling according to departmental policy and procedures.
• Maintain all required records and information for all regulatory agencies (i.e, TJC, NFPA, state and city health departments).
• Participate as required in safety training and understand and follow hospital and department policies and procedures in all safety areas including hazardous materials and waste handling, life safety, medical equipment safety, accident reporting and security.
• Prioritize assisting customers above all other duties.
• Greet customers and make efforts to create a welcoming environment for guests.
• Respond to questions and complaints in a timely manner.
• Request supervisor upon a problem, complaint, or question that cannot be answered.
• Assist coworkers during busy periods.
• Perform or assist with meeting room set-ups and furniture moving using proper body mechanics to avoid injury.
• Practice an awareness of supply costs; use them as instructed and at correct dilution.
• Have a working knowledge of proper chemical usage and dilution.
• Maintain proper usage of all equipment, materials and supplies.
• Clean equipment before being properly stored.
• Maintain good attendance record in accordance with department policy.
• Observe scheduled working hours by reporting to work on time each day.
• Consistently show up for work on scheduled work days.
• Complete assigned tasks at an acceptable level of quality and in the appropriate timeframes.
• Participate in educational programs and in-service meetings.

Job Requirements

• Previous healthcare, hospitality or customer service experience preferred.
• Strong communication skills; ability to read, write and speak English.
• Must possess basic computer skills.

Additional Details

• Previous healthcare, hospitality or customer service experience preferred.
• Strong communication skills; ability to read, write and speak English.
• Must possess basic computer skills.

Job Tags

Similar Jobs