Functions under the direction of the IT Manager. Senior Application Analyst provides advanced system-level support of multi-user clinical or financial applications, operating systems, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and end user support of complex systems. Requires advanced knowledge of systems analysis. In-depth knowledge of project management concepts and methodology. Able to lead and participate in project planning sessions. Ability to establish project goals, milestones, and procedures. Able to manage multiple projects with varying levels of complexity. The Senior Application Analyst works closely with project leaders on all aspects of project planning to meet project deadlines. Promotes excellent customer service and strong communication skills to ensure the success of all software applications. Works with outside departments to promote, educate and train on current applications. Works with other members of the Information Systems staff, clinical and operational departments and other WHS personnel to accomplish the goals established for the project.
Performs additional duties as assigned. Complies with all WellStar Health System policies, standards of work, and code of conduct.
Bachelor's Degree Preferred
All certifications are required upon hire unless otherwise stated.
Minimum 5 years experience in technology Required and healthcare Required or related industry Required
Excellent verbal and written communication skills, along with the ability to communicate and negotiate with a variety of internal and external stakeholders. Ability to work well in a team environment by accepting and offering constructive feedback, supporting team goals, and encouraging other team members. Ability to multi-task, complete assigned tasks independently with little to no guidance with close attention to detail, and ability to offer extensive guidance to other team members. Ability to analyze and troubleshoot problems, and offer solutions. Ability to identify opportunities for improvement. In-depth understanding of application support. Ability to serve as a primary resource for more than 1 application module. Ability to gather, translate, and communicate business or clinical requirements into technical solutions for application implementation, and offer best practices or recommended solutions.
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